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Our Guiding Principles

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Our Guiding Principles

Our guiding principles outline how we work and represent the values by which we abide. Integrity, partnership and high performance are the cornerstones of our culture.

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Integrity

We at all times meet or exceed the high ethical standards expected of us by more than 22 million CPP contributors and beneficiaries.

We honour our commitments.

We operate with transparency internally – we have no hidden agendas – and with appropriate transparency externally.

Our actions are consistent with our words.

We quickly communicate both good and bad news.

We provide open and constructive input and feedback.

Partnership

We strive for win-win solutions.

We define clear expectations with partners up front and then adhere to them.

We share credit for successes and responsibility for failures.

We treat people with courtesy and respect.

We establish clear lines of accountability while operating in a collegial and collaborative way.

We actively support decisions we have committed to.

High performance

We take calculated risks in all our efforts to maximize investment returns, accepting that not all decisions will work out as planned.

We overcome obstacles to achieve desired results.

We execute our plans with excellence.

We recognize and reward people based upon merit and performance.

We are clear about roles and responsibilities and encourage decisions to be made accordingly.

We operate with high standards of quality and professionalism in all that we do – this is everyone’s job.

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